Return & Refund Policy

We want you to be happy with your purchase. If you’re not completely satisfied with your order, we offer returns within 30 days of delivery, subject to the conditions below.

Returns

You have 30 days after receiving your order to request a return.

To be eligible for a return, the item must be:

• Unused and unburned

• In the same condition in which you received it

• In its original packaging

• Accompanied by proof of purchase

To request a return, please contact us through the contact information provided on our website before sending anything back.

Please do not send items back without first receiving return instructions. Unauthorized returns may not be accepted.

Customers are responsible for the cost of return shipping unless the item arrived damaged, defective, or we sent the wrong item.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as you receive it. If your candle arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible.

Please include your order number and clear photos of the item and its packaging so we can evaluate the issue and determine the appropriate resolution.

If your item was damaged during shipping, is defective, or we sent you the wrong item, we’ll work with you to make it right.

Non-Returnable Items

For safety and quality reasons, we cannot accept returns of candles that have been burned or used.

We also do not accept returns for:

• Sale or clearance items

• Gift cards

• Custom or personalized products

• Items that have been damaged after delivery through misuse or improper care

If you’re unsure whether your item qualifies for a return, please contact us before sending it back.

Exchanges

We do not offer direct exchanges.

If you would like a different product or scent, please request a return for the eligible item. Once your return has been approved and processed, you may place a new order for the item you would like.

Refunds

Once we receive your returned item, we’ll inspect it and notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days of approval.

Please note that your bank or credit card company may require additional time to process and post the refund to your account.

If more than 15 business days have passed since we approved your refund and you have not received it, please contact us through the contact information provided on our website.

Questions

If you have questions about our return or refund policy, please contact us through the contact information provided on our website.