Legal Notice

Last Updated: September 18, 2026

Welcome to Heavenly99 ("we," "us," "our," or "the Company"). This Legal Notice applies to your use of our website, heavenly99.com, and your purchase of products from our online store.

By accessing or using our website, you acknowledge and agree to the terms and information provided in this Legal Notice, as well as our other applicable store policies.

1. Business Information

Business Name: Heavenly99
Business Location: Ponte Vedra, Florida, United States
Email: support@heavenly99.com
Website: heavenly99.com

Please contact us using the information above with questions regarding our products, orders, policies, or your customer rights.

2. Products

We sell candles and related home-fragrance products through our online store.

Product descriptions, photographs, fragrances, colors, dimensions, burn times, and other product information are provided for general informational purposes. Because many of our products may be handmade or hand-finished, minor variations in appearance may occur.

We reserve the right to correct product descriptions, pricing, availability, or other information if an error occurs.

3. Candle Safety

Candles involve an open flame and should be used responsibly.

Always follow the candle's safety instructions and never leave a burning candle unattended. Keep candles away from children, pets, flammable materials, drafts, and other sources of heat. Place candles on a stable, heat-resistant surface and discontinue use when the candle reaches the manufacturer's recommended stopping point.

Customers are responsible for using candles safely and according to the instructions provided with the product.

4. Orders and Payment

All orders are subject to availability and acceptance.

We reserve the right to refuse, cancel, or limit an order when reasonably necessary, including in cases of suspected fraud, pricing or listing errors, product availability issues, or other circumstances that may require cancellation.

Prices are displayed in U.S. dollars unless otherwise stated. Applicable sales taxes and shipping charges may be added to your order as required.

5. Shipping and Delivery

We will process and ship orders according to the shipping information stated on our website.

Estimated delivery dates are estimates and are not guaranteed unless expressly stated otherwise. Once an order has been transferred to the shipping carrier, delays caused by the carrier, weather, natural disasters, or other circumstances outside our reasonable control may occur.

Please review our Shipping Policy for additional information.

6. Returns and Refunds

Our return, exchange, cancellation, and refund procedures are described in our Return & Refund Policy.

Customers should review that policy before placing an order.

Nothing in our policies is intended to exclude or limit rights that cannot legally be excluded or limited under applicable law.

7. Intellectual Property

Unless otherwise stated, the content on this website, including photographs, product images, logos, graphics, text, designs, product names, and other materials, belongs to Heavenly99 or is used with permission.

You may not reproduce, copy, distribute, modify, publish, sell, or commercially exploit our website content without our prior written permission, except where permitted by applicable law.

8. Website Information

We make reasonable efforts to keep the information on our website accurate and current. However, we do not guarantee that all website content will always be complete, accurate, current, or free from errors.

We may modify, update, suspend, or discontinue portions of the website or products at any time.

9. Third-Party Services

Our store may use third-party services, including payment processors, shipping providers, analytics services, advertising platforms, and other technology providers.

Your use of certain third-party services may be subject to those providers' own terms and privacy policies.

10. Limitation of Liability

To the extent permitted by applicable law, Heavenly99 will not be responsible for losses or damages arising from your misuse of our products, failure to follow product safety instructions, unauthorized use of our website, or circumstances beyond our reasonable control.

Nothing in this Legal Notice is intended to waive, exclude, or limit liability or consumer rights that cannot legally be waived, excluded, or limited.

11. Privacy

Our collection and use of personal information is described in our Privacy Policy.

By using our website, you should review our Privacy Policy to understand what information we collect, how we use it, and the choices available to you.

12. Changes to This Notice

We may update this Legal Notice from time to time. The updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of our website after changes are posted constitutes use of the website under the updated notice, to the extent permitted by applicable law.

13. Contact Us

If you have questions about this Legal Notice or our store, please contact:

Heavenly99
Ponte Vedra, Florida, United States
Email: support@heavenly99.com
Website: heavenly99.com